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Quality Assurance Technician

Company: Acme Corrugated Box
Location: Hatboro
Posted on: November 10, 2019

Job Description:

Responsible for providing technical quality support to external Clients and all functional groups within Acme's organization with great focus on Manufacturing operations. This position will require high energy and agility to toggle between shop floor audits, laboratory/testing and administrative job duties. This is a hands-on role with heavy emphasis on being engaged, collaboration, responsiveness, error detection/prevention and working with a sense of urgency to deliver superior service to the organization.
You will use quality systems, tools, instruments and software while performing a variety of tasks to ensure that Acme's products meet our expectations for quality. You will conduct audits of every phase of manufacturing operations to confirm materials, processes and procedures are generating desired results. You will be involved in laboratory testing of products at various stages of the production process, to ensure that functional, structural and aesthetic characteristics meet established standards.
As a member of the "Operational Excellence Team" you will be taught to utilize a suite of Lean methods to leverage audits and product testing findings to help the Continuous Improvement group implement permanent solutions to quality issues.
Job Responsibilities:
--- Model highest level of compliance to Safe working practices and Safety policy
--- Perform specified material testing in the laboratory and production setting using calibrated instrumentation to validate material characteristics and equipment processes perform to standard
--- Maintain highest level of cleanliness and organization of test lab and other assigned workspaces
--- Work hands on with Operations to complete detailed audits of equipment quality systems and products in all phases of material life (RM, WIP and FG)
--- Learn, comply and promote adherence to company and industry quality standards (ASTM, TAPPI)
--- Achieve a 5 day response to customer complaints (investigation, root cause & corrective action)
--- Input/extract data using electronic database, spreadsheets and Acme's Quality Module System
--- Prepare and present "basic" quality reports and trends from production audits and lab testing results
--- Process non-conforming materials including containment, returned product sorting and rework and disposition within quality and time standards
--- Communicate quality information and standards to production crews including defect trends and controls to reduce occurrences
--- Achieve annual performance goals related to safety, quality, productivity and personal development
--- Model the highest level of compliance to all company policy
--- Work flexible hours as needed to support manufacturing and OT that will include some weekends
Personal Attributes
--- Confident and clear communicator
--- Adept at building relationships and collaborating effectively with cross functional teams
--- Ability to think clearly and to act quickly in a fast-paced environment
--- Self-motivated and be able to work with limited supervision
--- Takes personal pride in putting forth high quality work---lives the brand of Excellence
--- Analytical, decisive and detail oriented
--- Keen ability to identify/solve problems and willingness to escalate findings that affect safety, quality or productivity
--- Able to multi task and work with a high sense of urgency
--- Desire for intellectual and professional growth
Education / Experience / Special Skills
--- Associate degree or Technical Certification in the study of Quality/Engineering
--- Experience reading and writing technical documents and doing technical research
--- Computer literate (proficient in MS Office, especially Excel and Word)
--- Min. of 5 years in a Quality or Engineering role in high speed manufacturing
--- High competency with HS level math including decimal to fraction conversions
--- Experience using calibrated measurement instrumentation
Physical requirements
--- Stand

Keywords: Acme Corrugated Box, Lower Merion , Quality Assurance Technician, Professions , Hatboro, Pennsylvania

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