Mgr Ext Affairs (State)
Company: American Water
Location: Norristown
Posted on: April 19, 2024
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Job Description:
Share Our Purpose. Be Yourself. Feel Valued.
People are the heart of our business. As an American Water
employee, you will be offered a competitive salary and health
benefits package, along with opportunities to develop, grow, and
evolve your career. Our benefits packages focus on key areas such
as health & wellness, emotional & well-being, and savings for
current & future goals.
We are Beautifully Different . We strongly believe having diversity
across our company makes us more successful and helps us provide
essential services to our customers. We are stronger because we
embrace different ideas, viewpoints, experiences, and backgrounds.
American Water is the best choice for your next role! Click here
for more information on our inclusion, diversity, and equity
journey.
About American Water
American Water (NYSE: AWK) is the largest regulated water and
wastewater utility company in the United States. With a history
dating back to 1886, We Keep Life Flowing - by providing safe,
clean, reliable and affordable drinking water and wastewater
services to more than 14 million people across 14 regulated
jurisdictions and 18 military installations. American Water's 6,500
talented professionals leverage their significant expertise and the
company's national size and scale to achieve excellent outcomes for
the benefit of customers, employees, investors and other
stakeholders.
As one of the fastest growing utilities in the U.S., American Water
expects to invest $30 to $34 billion in infrastructure repairs and
replacement, system resiliency and regulated acquisitions over the
next 10 years. The company has a long-standing history of executing
its core operations, aligned with sustainable best practices,
through its commitments to safety, affordability, customer service,
protecting the environment, an inclusive workforce and
strengthening communities.
American Water has been recognized on the 2023 Bloomberg
Gender-Equality Indexfor the fifth consecutive year, ranked 18th on
Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the
U.S. Department of Homeland Security SAFETY Act designation and
U.S. Environmental Protection Agency's WaterSense - Excellence
Award, among additional state, local and national recognitions.
For more information, visit amwater.com and join American Water on
LinkedIn , Facebook , Twitter and Instagram .
Primary Role
The primary role of this position is to provide senior-level
communications counsel to the state president and the state senior
management team and to develop, coordinate, implement and manage
all external communications activities to support the success of
the state business plan and operating objectives. The primary areas
of responsibility include media relations, public relations,
community relations, corporate social responsibility and local
support to government relations activities and meeting the
information needs of customers. This professional is poised to
respond rapidly and tactically to unanticipated events and critical
issues such as main breaks and other critical incidents and is
equally focused on providing proactive and strategic communications
counsel and advise to the state senior management team. This role
is focused on anticipating and managing local communications issues
and effectively positioning the company with key opinion leaders
and key constituencies.
The External Affairs Manager is the critical communications
resource maximizing the company's communications effectiveness,
flexibility and responsiveness within the communities we serve.
This professional has a comprehensive depth of communications
knowledge and experience with demonstrated expertise in
implementing integrated, strategic communications programs. While
not directly responsible for customer communications or internal
communications, the External Affairs Manager is an active and vital
component of an integrated communications team operating through a
matrix management model that is responsible for functional
excellence reaching all audiences with a full array of internal and
external communications messages, tactics and activities. This role
is responsible for identifying, developing, nurturing and
sustaining strong and enduring relationships with the media not
only during unanticipated events but also to proactively to
leverage media coverage. This function ensures that American Water
is aligned with key community groups and organizations and well
regarded and respected as a "good corporate citizen". Leads and
directs all communications activities to reflect American Water's
commitment to its customers and communities. Working closely with
the State President and the state senior management team, the
manager ensures that the company is effectively aligned and
positioned to develop and sustain key relationships with community
leaders, government and regulatory authorities, as well as elected
and appointed officials.
Key Accountabilities
Key Accountabilities (cont.)
Knowledge/Skills
Experience/Education
Work Environment
Other
Competencies
Champions safety
Customer obsessed
Cultivates innovation
Nimble learning
Drives Results
Collaborates
Join American Water... We Keep Life Flowing ---
American Water is firmly committed to Equal Employment Opportunity
(EEO) and prohibits employment discrimination for employees and
applicants based on his or her age, race, color, pregnancy, gender,
gender identity, sexual orientation, national origin, religion,
marital status, citizenship, or because they are an individual with
a disability, protected veteran or other status protected by
federal, state, and local laws.
Nearest Major Market: Philadelphia
Keywords: American Water, Lower Merion , Mgr Ext Affairs (State), Other , Norristown, Pennsylvania
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here to apply!
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