IT Systems Engineer
Company: The Judge Group
Location: Philadelphia
Posted on: April 18, 2024
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Job Description:
Our client is currently seeking a IT Systems Engineer for a 12
month + contract.Role:The Systems Engineer is responsible for
engineering and administering all on-premise and remote IT
infrastructure technologies, services, and components. The Systems
Engineer is also responsible for conducting technology orientations
with internal IT personnel, system administration training, and
tier 2 escalation incident and problem management.
Infrastructure components include on-premise and cloud computing
hardware and software, Storage Area Networking (SAN), Wide Area
Networking (WAN), Local Area Networking (LAN), Active Directory
(AD), backup and restore technologies and end user computer
operating systems and build types. The Systems Engineer will also
recommend tactics or technologies that increase system performance.
The right candidate will provide great team member collaborations
and customer experiences.
The Systems Engineer reports directly to the Infrastructure
Architect.Responsibilities: --- Directly support the execution of
the IT Infrastructure strategy and roadmap --- Implement, enhance,
and administer computer and networking systems, services, and
components to achieve specific business or internal IT functional
goals --- Support services in a remote/on-premise hybrid employee
environment --- Prioritize and optimize Tier 2 incident and problem
resolution with a focus on customer service --- Maintain secure
identity and access management and data protection best practices
in conjunction with the Director, Cybersecurity to enforce policies
and uphold data integrity --- Collaborate directly with software
and hardware vendors and service providers --- Support and maintain
all infrastructure component technologies --- Train on and suggest
enhancements to current IT Standard Operating Procedures (SOP) and
work instructions --- Act as change owner for infrastructure
technology changes --- Manage incidents and problems within Tier 2
resolution Service Level Agreements (SLA) --- Provide clear and
concise status updates on technology implementations and Tier 2
incidents and problemsRequirements: --- Strong knowledge of Windows
Active Directory, Azure, Identity Management, and M365 applications
--- Strong knowledge of vmware --- Strong knowledge of WAN, LAN,
and SAN technology stacks --- Strong understanding of desktop,
mobile, and web application architectures --- Proficient with
Amazon Web Services (AWS) --- Proficient with Bash and/or
Powershell script authoring--- Proficient with Mac and Linux
operating systems --- Familiar with SonicWall, Zscaler, WDS, and
InTune products--- Good communication skills--- ITIL change
management experience--- Solid teamwork and interpersonal skills---
Solid customer-centric behaviors and actions--- Solid understanding
of ITIL incident, problem, and asset management--- Proven ability
to work in a collaborative and high-performance environment---
Ability to operate effectively in fast paced
environmentQualifications:--- Bachelor's degree in IT, Computer
Science, or related area--- 8+ years of information technology
experience within an infrastructure function--- 3+ years'
experience in IT infrastructure management--- Bonus: Experience in
Biotechnology or Life Science industry --- Preferred: MCSE, CompTIA
Network, ITIL, CISSP or similar certificationLocation: --- This
role will be located in Philadelphia, PA and must be onsite 2 days
per week minimum
Keywords: The Judge Group, Lower Merion , IT Systems Engineer, Other , Philadelphia, Pennsylvania
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