HMH Medical Plaza - Site Manager - Valet Team
Company: Onsight Healthcare
Location: Paramus
Posted on: May 5, 2025
Job Description:
Join Onsight Healthcare's Hospitality Valet Team at Orthopedic
Specialists of New Jersey in Paramus!
Full-time Manager Role w/Benefits - $18/hour plus tips! - Monday -
Friday - Weekends Off
Are you a people-oriented leader with a passion for providing
exceptional managerial and patient services? Onsight Healthcare is
seeking an enthusiastic and compassionate Site Manager to join our
team. Step into an exciting career where you can make a difference
in the lives of patients, visitors, and staff every day.
Why Choose working for Onsight Healthcare?
Meaningful Impact - Be part of a supportive team that brings
comfort and world class customer service when most needed.
Professional Growth - Develop valuable managerial skills in a
dynamic fast paced healthcare environment.
Positive Work Environment - Join a company that values teamwork,
inclusivity, respect, and employee well-being.
Location
- Orthopedic Specialists of New Jersey - Paramus, New Jersey
Shift Details
- Site Manager will work a minimum of five 8-hour shifts Monday -
Friday
- Shifts will vary based on business needs
- Typical Shifts Range From
- Monday - Friday
- 8:00am - 4:00pm
- 9:00am - 5:00pm
- As the Site Manager, person must be able to work outside these
times depending on business needs
Minimum Requirements
- A High School Diploma or equivalent is required
- Eligible to work for any U.S. Employer
- Possess a clean driving record for the past 5 years.
- Possesses a valid, in-state, active driver's license (No temp
license or permits accepted.)
- At least two years of supervisory or management experience
required
- Must be comfortable/have experience with, providing valet
services and driving a variety of vehicles
Key Responsibilities
- Daily training, coaching, and development of team
- Create and manage the schedule of direct reports
- Establish and maintain a friendly working relationship with
hospital staff and management
- Assist team with all daily valet services that are required of
your team.
- Use weekly customer service metric reporting to deliver a
white-glove customer service experience
- Demonstrate leadership skills and maintain a high bar for what
customer service looks like for your team
- Responsible for reporting and documenting incidents, accidents,
or claims with the appropriate HR representative
About You
You are a dedicated and compassionate leader with a genuine passion
for helping others. A team player, who leads with empathy and is
eager set up your team for success. You show a commitment to
continuous learning in healthcare practices, have amazing
interpersonal skills, and are an active listener. You know how to
de-escalate difficult situations, and how to keep a calm and
composed demeanor in stressful situations. Never asking someone
else to do something you wouldn't do yourself, you are always ready
to "roll up your sleeves" and lead by example to get the job
done.
Are you ready to embark on a rewarding career where your dedication
and service make a difference? Apply now to lead our team. Let's
drive excellence together!
Qualifications
Job Summary and Qualifications
As the Site Manager for our Hospitality and Valet Team, you and
your team of direct reports will ensure operational excellence and
a superior patient/guest experience within your location: Welcoming
patients & guests, parking/retrieving their vehicles, and assisting
with loading/unloading of their vehicles, you and your team will be
the embodiment of customer service! Being the first and last
impression for patients and guests during their hospital visit,
your team continuously and consistently elevates the patient
experience.
Location
- Orthopedic Specialists of New Jersey - Paramus, New Jersey
Shift Details
- Site Manager will work a minimum of five 8-hour shifts Monday -
Friday
- Shifts will vary based on business needs
- Typical Shifts Range From
- Monday - Friday
- 8:00am - 4:00pm
- 9:00am - 5:00pm
- As the Site Manager, person must be able to work outside these
times depending on business needs
Job Responsibilities
The duties and responsibilities listed below are intended to
describe the general nature of work and are not intended to be an
all-inclusive list. Other duties/responsibilities may be assigned,
and as an Onsight employee you will be held to the highest
professional standards.
- Will operate a laptop/tablet daily to manage communication, run
reports, complete trainings, and check-in guests vehicles
- Create and manage the schedule of all direct reports
- Daily training, coaching, and development of team
- Use weekly customer service metric reporting to deliver a
white-glove customer service experience
- Motivate and empower a team to provide world-class
hospitality/valet services
- Demonstrate leadership skills and maintain a high bar for what
customer service looks like for your team
- Will effectively build relationships with patients, guests, and
hospital staff!
- Responsible for reporting and documenting incidents, accidents,
or claims with the appropriate HR representative
- Always maintain proper staffing levels to ensure superior
customer service and operating standards are met through proper
scheduling and "in the moment" coaching of your team
- Attracting, hiring, and retaining a diverse team of top
talent
Position Requirements
- A High School Diploma or equivalent is required
- Eligible to work for any U.S. Employer
- Possess a clean driving record for the past 5 years.
- Possesses a valid, in-state, active driver's license (No temp
license or permits accepted.)
- At least two years of supervisory or management experience
required
- Must be comfortable/have experience with, providing valet
services and driving a variety of vehicles
- Ability to pass all onboarding screening processes
- Work a flexible, full-time schedule that includes days,
evenings, weekends, and holidays as needed
- Adequately operate apps/technology on a tablet and learn new
software that may have to be applied to the daily tasks for this
role
- Ability to move with urgency and speed
- Safely and physically able to lift up to 50 lbs
- Will effectively build relationships with hospital staff,
patients, guests, and team
- Can communicate clearly/effectively and able to motivate/lead a
diverse team
- Must prioritize multiple tasks in a fast-paced environment
- Ability to work in a standing position for hours at a time in
an outdoor environment
- This role will require continuous physical engagement in an
outdoor environment that at times may include being exposed to
harsh elements including severe cold weather, rain, sleet, snow,
and other inclement weather
- Physical involvement will include walking, standing, pushing,
and pulling of various luggage/belongings in and out of a patient's
vehicle, all while delivering outstanding customer service
- Must be able to speak, read, and write Standard English
- Bi-lingual (not required but a plus!)
- Drive a manual transmission (not required but a plus)
Hospital Requirements
- Additional hospital requirements may apply
Compensation
- $18.00/hour plus tips!
- DailyPay App available (fees may apply)
- Advancement Opportunities
- Annual Merit-Based Pay Raises
Benefits
- Uniforms provided
- Accrued Paid Time Off (PTO)
- Medical, Dental, and Vision Insurance available
- Short and Long-term Disability Insurance available
- Life and Accidental Insurance available
Onsight Healthcare provides our healthcare partners with
comprehensive valet, healthcare, and customer service solutions
that focus on patient care. Our business is not just delivering
creative multi-service solutions, but building dynamic teams that
function as an extension of our client's healthcare facility.
Onsight Healthcare is proud to be an Equal Employment Opportunity
employer. We want applicants of diverse backgrounds and hire
without regard to race, color, gender, religion, national origin,
ancestry, disability, age, sexual orientation, or any other
characteristic protected by law
#snagajobRequired
Keywords: Onsight Healthcare, Lower Merion , HMH Medical Plaza - Site Manager - Valet Team, Executive , Paramus, Pennsylvania
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