COMMERCIAL RELATIONSHIP MANAGER
Company: Citadel
Location: Exton
Posted on: October 24, 2024
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Job Description:
Job Overview:
Are you a passionate and results-oriented commercial banking
professional seeking a dynamic environment to leverage your
expertise?
We're seeking a seasoned Commercial Relationship Manager (CRM) to
join our growing Business Banking team. In this pivotal role,
you'll play a key role in driving commercial loan growth while
building strong client relationships and fostering new deposit
opportunities.
What You'll Do:
--- Client Acquisition & Growth: Develop a network of Centers of
Influence (COIs) and leverage existing relationships to identify
and acquire new business members with revenue between $5-$25
million. Focus on securing loan opportunities with strong deposit
potential.
--- Trusted Advisor: Become a financial expert for your members,
understanding their needs through in-depth financial analysis and
proactively recommending solutions across Citadel's product suite
(loans, deposits, etc.).
--- Commercial Credit Expertise: Utilize your strong credit
analysis skills to evaluate loan applications, structure deals, and
manage credit risk, ensuring all member relationships meet strict
compliance standards.
--- Cross-Selling & Revenue Growth: Identify and leverage
cross-selling opportunities to deepen client relationships and
drive profitable business growth by exceeding loan, deposit, and
fee income goals.
--- Community Engagement: Be a visible and active in the local
business community, fostering relationships and identifying
potential business members.
--- Partnership Focus: Collaborate effectively with internal teams
(credit, deposit solutions) and external partners (COIs) to deliver
a comprehensive 360-degree client experience.
Who You Are:
--- Proven track record of originating and closing commercial loans
within a competitive environment.
--- Minimum of 7-10 years of experience in commercial banking, with
a strong understanding of credit analysis and risk management.
--- Excellent communication and presentation skills, with the
ability to build strong relationships with business owners and
decision-makers.
--- Deep understanding of commercial banking products and cash
management, including deposit solutions.
--- Proven ability to develop and leverage strategic
partnerships.
--- Active and engaged member of the local business community.
Why Citadel?
At Citadel, you'll join a team passionate about helping local
businesses thrive. We offer a competitive compensation and benefits
package, along with opportunities for professional development and
career advancement.
Responsibilities
--- Become a product expert: Know Citadel's offerings inside and
out, including competitor products.
--- Build relationships: Network with influencers to bring in new
business.
--- Be active in the community: Represent Citadel and find
opportunities locally.
--- Understand client needs: Analyze financial data to identify
member goals.
--- Deliver exceptional service: Regularly review client
relationships and provide solutions.
--- Grow client business: Recommend products and close deals to
reach revenue targets.
--- Mentor colleagues: Train and develop less experienced branch
staff and relationship managers.
--- Close deals: Actively listen, present solutions, and secure
member agreements.
Qualifications and Education Requirements
--- Undergraduate degree in business/related field or equivalent
work experience.
--- 5 to 10 years commercial lending and deposit experience.
--- Formal commercial lending credentials such as (CFI, RMA, or
Moody).
--- 10 plus years demonstrated sales and business development
experience with proven results.
--- Excellent customer service skills.
--- Excellent verbal and written communication skills and Excellent
presentation skills.
--- In depth knowledge of financial products and banking
regulations.
--- Demonstrated experience with and expertise in analyzing and
comprehending personal and commercial financial statements.
--- Extensive experience and in-depth knowledge of commercial
deposits, lending, and small business operations.
--- Proficient in personal computer applications - PC (MS Windows
and Office Products), Client Experience Desktop.
Performance Measurements
Performance is based on the Citadel corporate scorecard as well as
departmental and individual goals.
Work Environment
This position will be in an office environment with most work done
on a computer. Some events may take place outdoors. Reasonable
accommodations will be provided.
Physical Demands
The physical demands and work environment characteristics described
herein are representative of those that must be met by an employee
to successfully perform the essential functions of this position.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
The employee will regularly lift and/or move up to ten pounds. The
employee will regularly sit; talk; hear; use hands to finger,
handle, or feel; and reach with hands and arms. The employee will
occasionally stand. Special vision requirements include close
vision and the ability to adjust focus. The noise level in the work
environment is usually moderate.
Travel to local and, on occasion out-of-town, meetings and events
is required.
Equal Opportunity Employer/Protected Veterans/Individuals with
Disabilities
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: Citadel, Lower Merion , COMMERCIAL RELATIONSHIP MANAGER, Executive , Exton, Pennsylvania
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