Central Control Unit/Operations Analyst

Company: Metropolitan Transportation Authority
Location: New York City
Posted on: April 3, 2026

Job Description:

Description Position at Bridges and Tunnels Job Title: Central Control Unit Operations Analyst - Timekeeping Resume Due Date: April 2 , 2026 Work Location: RANDALLS I SLAND Earnings Potential: $67,588 - $84,485 MTA Bridges and Tunnels reserves the right to remove this posting before the application deadline . MTA Bridges and Tunnels operates the largest bridge and tunnel network in New York City, managing nine crossings that include seven bridges and two tunnels. Serving more than 336 million vehicle crossings each year, this network connects communities across the five boroughs and supports regional mobility. In addition, MTA Bridges and Tunnels oversees the Congestion Relief Zone, working to ensure safe, efficient travel and a more sustainable urban environment. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Telework: This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire. Job Summary: The primary purpose of the CCU Operations Analyst is to create and maintain accuracy on MTA Bridges and Tunnels Kronos 8.1 agency time and leave system, FLOGS, roll call, PeopleSoft and other statistical databases, and produce relevant reports on overtime and time & leave usage to ensure accuracy of wage payments and time & leave accruals. Resolve weekly and bi-weekly payroll discrepancies. Adjust employees' pay and leave usage based on retroactive awards and notice of the decision. Process pay adjustments, off- cycle check requests, Deductions Not Taken (DNT), and special payrolls. Monitor operations overtime budget to ensure that sufficient funds are available to meet the overtime needs of seven bridges, two tunnels, the Maintenance and Operations support division, and other departments within TBTA. Assist with administration of departmental policies, and performs business, operational, and administrative analyses in the areas of time & leave usage and overtime expenditures. Responsible for supporting the development of and the evaluation, analysis, and presentation of Operations/Maintenance Department goals, audits, internal controls, and reporting performance. Assist in the production of operational reports, studies and analyses, The overall responsibility is to process 26 payrolls | 10 special payrolls in a TBTA leave year on tight deadlines and provide smooth 24*7 operations support on all unit/agency functions. Supports the following time keeping functions: Leave, Payroll, Special Payroll, Separations, Reset , , Reporting. Follows internal controls procedures and guidelines, budgetary tracking and reconciliation processes through collaboration among MTA Bridge & Tunnel department/facilities. Works directly with department manager/ supervisors to reconcile timecards. Key Responsibilities: Ensure overtime, time & leave usage and accuracy recorded in official timekeeping systems used to generate reports to Senior Staff, Authority Departments. Review and verify KRONOS and FLOGS for accuracy of Pay/Leave Codes and Overtime for accurate payment of overtime and leave usage; prevent over/underpayment of wages. Creates ad-hoc reports, coordinates the activation of the employees in KRONOS with MTA IT KRONOS groups, test KRONOS new pay code and reports in KRONOS QAS environment to ensure report accuracy; compile and analyze data for special payroll Reconcile all represented and non-represented employees’ overtime hours, overtime reasons, compensatory time, facility code, employees’ work rules. Reconcile and update represented and non-represented employees’ leave and Serve as liaison with facilities and Department Heads to resolve time cards discrepancies and pay issues to ensure Bridge & Tunnels Authority employees are paid accurately, and that Bridges & Tunnels Authority’s rules and regulations, policies, and procedures are followed. Requesting late entry forms, revisions of incorrect punches of incorrect overtime issues for auditing purposes. Review internal quarterly audits reports to verify accuracy of overtime hours, reasons and leave usage, to ensure compliance with Bridge & Tunnels Authority pay and time & leave policies, procedures and improve overall accuracy of data KRONOS system generates. Analyst uses the quarterly report to correct and reconcile overtime and time & leave discrepancies identified in the following reports: Daily, Biweekly, Quarterly, Bi-annual, Annual. Produce report monthly of CCU monthly activities to track overtime, time & leave usage, resolution of payroll discrepancies Validate the employee leave pay codes and adjust as per the late entry forms as historical edits. Updates employee leave document in FLOGS and processes pay adjustment. Support in disaster recovery/agency operations support functions. Responsible for maintaining, updating the cumulative BTO Equalization Record for assigned facility and distribution to facility for posting which prevents BTOBA grievances due to by-pass overtime assignments. Update and distribute facility equalization every weekday (Monday – Friday) excluding holidays Validate the Facility Support Operations Budget and Administration Department with monthly reports; submit facility highlight report and updated collision database used for department monthly report. Evaluating the bid results, validating the employee transfers, RCs, Kronos hyperfind , genies on employee placement, effective date on all actions in agency Kronos, flogs , roll call and people soft systems Performs other duties as assigned Complies with all policies and standards May be required to work hours outside regular work hours, as applicable Observes the work performed by contractors, as applicable Reviews invoices and approves them if the work has contractual standards, as applicable Addresses performance issues with the contractor when possible, as applicable Escalates issues to other parties when needed, as applicable Qualifications : Bachelor’s Degree in Arts/Sciences (BA/BS) in finance/accounting or a related field. Additional years of experience can be substituted in lieu of education . Minimum 3 years business/analytical or budget monitoring and development experience . Proficient level with Microsoft Office Suite (Excel) . Experience with timekeeping operating systems . Good communications (both written and verbal) skills are required to deal with the internal and external customers . Ability to manage a budget. Ability to seek out, sort and compile data into useful information formats. Excellent organizational skills and attention to detail. Available at any time of any emergency for any catastrophic needs for closing agency's payroll operation's support . Preferred : Operations experience is desirable . Experience with KRONOS timekeeping system . Knowledge of the operations contracts, policy and how the information is reported to sen i or staff . Knowledge of general accounting and financial reporting. Familiarity with the MTA B&T's policies and procedures. Familiarity with the MTA B&T's collective bargaining procedures . Additional Information: This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization. Other Information: Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve. To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct. Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”). MTA Bridges and Tunnels is governed by the Civil Service Rules and Regulations administered by the Department of Citywide Administrative Services (DCAS). How to Apply: For Internal Applicants: Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions. For External Applicants: Visit www.mta.info , click the “Careers” link located in the footer under the "The MTA" section, then click on “See All Open MTA Positions”. Search for the desired position, click Apply, and follow the instructions. Comprehensive Benefits & Total Rewards Package: Transportation & Financial Benefits Commuting Made Easy – Enjoy a complimentary MTA transportation pass, plus access to tax-advantaged commuter benefits to maximize your savings. Premium Health Coverage at Low Cost – Access high-quality individual, family and domestic partner healthcare, dental, vision and life insurance plans. Secure Your Future – Build long-term financial security through pension plans and retirement savings accounts designed for eligible employees. Time Off & Work-Life Balance Generous Time Away – Recharge with substantial paid time off and comprehensive holiday schedules that support your personal and family commitments. Holistic Support Services – Access our dedicated Work Life Services team and Office of the Chaplains unit for personal guidance and support when you need it most. Professional Growth & Development Learning & Development Program – Advance your career through structured professional development opportunities, skills training, and leadership programs tailored to support your growth within the organization. Educational Investment – Pursue your career goals with in-house training and professional development, tuition reimbursement support, and partnerships with educational institutions. Employee Experience & Community Employee Assistance Programs – Comprehensive support services to help you navigate life's challenges with confidence and resources. Discounts & Perks – Take advantage of MTA employee discount programs offering savings on products and services. Connect & Belong – Join our vibrant Employee Resource Groups to build meaningful connections, share experiences, and contribute to an inclusive workplace culture. MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

Keywords: Metropolitan Transportation Authority, Lower Merion , Central Control Unit/Operations Analyst, Accounting, Auditing , New York City, Pennsylvania