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Senior Benefit Analyst

Company: Takeda
Location: Exton
Posted on: April 2, 2024

Job Description:

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

Do you want to build something next-gen and innovative, while contributing to a greater purpose?

As we continue our digital transformation and experience rapid growth in the U.S. and Europe, Takeda Business Solutions (TBS) is now hiring a Senior Benefit Analyst with a passion for ensure program effectiveness and optimal service delivery , digital solutions, and helping patients.

This is a vital role within the Global Finance/US Benefits Operations function-a dynamic team within Takeda Business Solutions.

Here, you will help TBS realize our inspiring vision to build and deliver simplified, innovative solutions by unlocking the value of data for our global business. This, in turn, empowers Takeda's unwavering commitment to patients.


As a Senior Benefit Analyst, you will be responsible for supporting the administration and communication for all benefit programs including retirement plans in the United States with 22,000 employees .

Key objectives include :

  • Partner with the Total Rewards Center of Excellence and Innovation (COEi) to ensure alignment of operations with benefit plans.
  • Continually identify and improve upon our benefit programs utilizing data, enhancing our technology, process improvements, content management and vendor delivery improvements.
  • Focus on the delivering an exceptional people experience where our employees feel supported and confident in our solutions.
  • Support the administration of our company health and welfare plans including medical, dental, vision, life/disability, health savings accounts, flexible spending accounts, tuition reimbursement and 401K/retirement and leave of absence programs.
  • Lead the retirement administration program managing large and complex funding requirements and supports the retiree medical enrollment function.
  • Co-manages the administration of Annual Enrollment operations.
  • Administer the tuition and fitness reimbursement programs.
  • Resolves employee benefit escalations from the People Resource Hub and other HR Business Partners related to enrollment, claims, payroll benefit deductions, coverage changes and detailed plan information with compassion, clarity and with a sense of urgency.
  • Utilize case management data to drive an optimal service delivery model and People Experience by identifying the need for additional content, training and search criteria on our portal; prepares, uploads, monitors and maintains portal content.
  • Coordinates any plan or policy updates with the People Resource Hub, ensuring crisp and clear communication for the PRH agents and the employee workforce.
  • Performs quality checks of benefits-related data, identifies, and resolves eligibility and file issues with vendor and determine root cause issue for corrections.
  • Cross-train on certain Leave of Absence processes to provide basic back-up support to LOA team as needed.
  • Analyses and monitors spending account funding (HSA, FSA) against election amounts and annual goal amounts to ensure funding is accurate for both the company and the employee.
  • Administer vendor billing including self-invoicing and reconciling invoices and vendor statements.
  • Liaises with benefit vendors to provide information, answer questions, or connect with internal HR partners.
  • Complete ad-hoc reporting for COEI partner, payroll, insurance brokers, etc.
  • Prepare and analyze benefit data for annual surveys, project documentation and in support of policy decisions.
  • Leads multi-disciplinary projects and initiatives to improve process optimization and people experience.
  • Provides benefit employee inquiry metrics and trends from ServiceNow for our COEI partners.

    Required qualifications:
    • High school diploma is required with a minimum of 7 years of direct experience (relationship management and communication skills).
    • College degree plus 6-8 plus years of experience in US Benefits and HR; Benefits Vendor Outsourcing experience.
    • Large corporate experience in a matrixed environment.
    • Strong written and oral communications skills.
    • Excellent organizational and time management skills.
    • Multi-tasking capability is a requirement.
    • An analytical and process improvement mindset.
    • Customer focused - providing exceptional services to our employees and partners.
    • Strong MS Office proficiency, especially in Excel (Data manipulation, Pivot tables and V-Look-Up); MS Teams, MS Word and MS PowerPoint is necessary.
    • Experience with Workday or Oracle Cloud HR technology.
    • Experience with ADP Payroll or like payroll solution.
    • Experience with ServiceNow or like case management experience.
    • Benefit vendor experience with Fidelity, Alight, Aetna and others.

      • Flexibility in working hours due to global nature (different time-zones) and demands of the role and organization.

        More About Takeda Business Solutions

        Takeda Business Solutions (TBS) is a key business partner for Takeda creating an exceptional experience where you feel supported and confident in our solutions. We harness the power of data and digital to optimize end-to-end processes across Finance, Procurement and HR. TBS is a driver of the latest technology and next generation capabilities in artificial intelligence, robotics, automation, and analytics, while being agile at scale. With a clear line of sight to the patient, we create seamless experiences that free up our partners' and colleagues' time to focus on our purpose - better health for people, brighter future for the world.

        Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

        This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy.

        Ready to apply? Go to takedajobs.com and search TBS.


        EEO Statement

        Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.


        Exton, PA

        Worker Type


        Worker Sub-Type


        Time Type

        Full time

Keywords: Takeda, Lower Merion , Senior Benefit Analyst, Accounting, Auditing , Exton, Pennsylvania

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